Stuck on recovery mode after updating to ios 10?

Is anyone else stuck on recovery mode after updating to ios 10? My phone crashed while updating to ios 10 and kept on rebooting until I got stuck on the cable and itunes logo on my screen. It's been over 9 hours since my phone became useless. Anyone else out there who had the same problem? How did you fix yours?

iPhone 6, iOS 9.3.5

Posted on Sep 14, 2016 3:43 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2018 7:21 PM

Hello ErikaPags,

Thanks for reaching out to the Apple Support Community. I know how important it is to keep your devices running as expected, and I'd like to help with yours. Once your phone is in recovery mode the only option we really have is to restore your phone using iTunes on your computer. I would recommend manually restarting recovery mode and restoring using the instructions in this article : If you can‘t update or restore your iPhone, iPad, or iPod touch .

If you have a backup of your device you can then restore your data to your phone using the steps in this article : Restore your iPhone, iPad, or iPod touch from a backup

If you run into any further trouble, the entire community is here to help.
Best regards
5 replies
Question marked as Top-ranking reply

Apr 12, 2018 7:21 PM in response to ErikaPags

Hello ErikaPags,

Thanks for reaching out to the Apple Support Community. I know how important it is to keep your devices running as expected, and I'd like to help with yours. Once your phone is in recovery mode the only option we really have is to restore your phone using iTunes on your computer. I would recommend manually restarting recovery mode and restoring using the instructions in this article : If you can‘t update or restore your iPhone, iPad, or iPod touch .

If you have a backup of your device you can then restore your data to your phone using the steps in this article : Restore your iPhone, iPad, or iPod touch from a backup

If you run into any further trouble, the entire community is here to help.
Best regards

Jan 22, 2017 1:53 AM in response to ErikaPags

It is common that you may can't get out of the Recovery Mode after you upgrade iOS 10 on your device. As for this case, you can try the iPhone Data Recovery, which can not only help you to get your iPhone back to normal but also can help you recover data after exiting recovery mode.

Here is how you should do:

1. Run the program after the download completes. Then click "More tools > iOS System Recovery" and connect your iPhone to computer via USB cable that is matched. Then click "Confirm" to continue.

2. Follow the guide on the interface to get iPhone into Recovery/DFU mode.

3. Then choose the info that match for your device and click "Repair" and the program would download the latest firmware for you.

4. Then your phone will be back to normal status.

5. Now, you can recover data from your device with this program on RecoveryAndroid.


Sep 19, 2016 10:22 PM in response to ErikaPags

As we all know,if we fix stuck in recovery mode issus by iTunes,it may cuase data erased.However,is it possible to fix iPhone stuck in recovery mode after iOS 10 upgrade without losing data?However,I recommend you shuld back up iPhone data when iPhone stuck in recovery mode after iOS 10 upgrade,and then get your iPhone out of recovery mode by restore your iPhone with iTunes:


Guide:Restore iPhone to get out of recovery mode with iTunes

Note:You shuld backup your iPhone data to comptuer at first


First of all,please update your iTunes to the latest version on your computer.
2. Use a USB cable to connect your iPhone to your computer.
Then press and hold the "Home" button and "Power" button at the same time for 10 seconds.
3. Then release the "Power" button and keeping holding the "Home" button for about 3-5 seconds, you will see a notice in iTunes like below.
4. The iTunes will detect your iPhone devicesUser uploaded file

5.Then restore your iPhone to get out of recovery mode with iTunes.

Note:Once it restore your iPhone,all data will be wiped,so you need to backup your data at first.
Tips:Do you want to directly get iPhone out of recovery mode without data loss?You can use a iOS system repair tool to directly fix iPhone stuck in recovery without data loss,here,you can learn this use guide to fix iPhone stuck in recovery mode after iOS 10 update.

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Stuck on recovery mode after updating to ios 10?

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